Once a user initiates the "Forgot Password?" link, the user should receive an email entitled Omnicell Password Reset Requested.

Users who are having trouble resetting passwords or needs additional assistance with logging into the myOmnicell Customer Portal, please redirect them to contact the myOmnicell team with this response.

I apologize for the difficulties you're experiencing with accessing the myOmnicell Customer Portal. For further assistance with getting your password reset, please send a request to myOmnicell@omnicell.com.