| Support Category: Non-LMS | Non-LMS Related Inquiry |
| Specialist Notes: |
Unfortunately, we do not have the ability to confirm a user's Customer Service Number. If they are registering for an account, they can find their CSN using their 'Applix Account Number'. If they have an account, then you can provide them with the CSN on file.
Standard Response: |
Thank you for contacting Omnicell Institute End-User Support! We apologize for the difficulty you're having when trying to register for an account. Unfortunately, we only have access to the Customer Service Number (CSN) listed on active accounts. However, you can locate your CSN using the 'Applix Account Number' link under the Primary CSN field.

If you do not know your Applix Account Number, please reach out to your Omnicell product representative.
If you are not sure who your Omnicell product representative is, kindly send an email to CSN_help@omnicell.com for further support.