Support Category: Transcript | Merge


Specialist Notes:


IMPORTANT!


For users that have more than one account, please create a ticket including the information below. If the accounts have different email addresses, please have the user specify the account he/she would like to keep.


1. Customer Service Number (CSN):

2. Account Name:

3. Title:

4. Email Address:


Standard Response:


Thank you for your patience. Unfortunately, it appears there are multiple accounts within the system for you. To merge your accounts, we would need to open a ticket and escalate a request to the Omnicell Institute Administrators for further assistance. For the account merge request, would you please confirm the below information for us? 

1. Customer Service Number (CSN):
2. Account Name:
3. Title:
4. Email Address: