Support Category: ILT | Drop, VILT | Drop (select applicable)


Specialist Notes:


Users can unenroll from an ILT or VILT if the training is not designated as mandatory for a learning plan in which they are enrolled. If they have enrolled in a learning plan but the ILT or VILT is optional, they should be able to unenroll with the standard response.


Standard Response:


From your training session page, kindly select the ‘More options’ (…) button, next to the ‘Share’ button in your upper right.


Select ‘Unenroll’ from the drop-down menu.


You’ll be prompted with the message: “Are you sure you want to unenroll from the current course?”, select ‘Unenroll’.


While you cannot unenroll from instructor-led or virtual sessions that are mandatory to learning plans, you can reschedule. Let us know if you need any additional assistance.