Support Category: ILT | Drop, VILT | Drop (select applicable)


Specialist Notes:


Users can unenroll from an in-person or virtual training, as long as it is not designated as mandatory for a learning plan. But, if the in-person or virtual training is listed as optional, the user should be able to unenroll with these instructions.


Standard Response:


From your training session page, kindly select the ‘More options’ (…) button, next to the ‘Share’ button in your upper right. 


Select ‘Unenroll’ from the drop-down menu. 


You’ll be prompted with the message: “Are you sure you want to unenroll from the current course?”, select ‘Unenroll’. 


While you cannot unenroll from instructor-led or virtual sessions that are mandatory to learning plans, you can reschedule. Let us know if you need any additional assistance.