| Support Category: Product Specific Inquiry |
Please start with Step 1 | Identify the Type of Resource Needed. This response is to be used when a user specifically requests technical support for a product or system (not training or any type of documentation that can be found on either myOmnicell or Omnicell Institute.
For technical support, you may select the Submit New Ticket button on https://myomnicell.com/. Kindly indicate whether it is a low or high priority when completing the ticket.
We've attached a user guide with instructions on how to submit your ticket. If you're unsure what to enter in your ticket, we recommend contacting Omnicell Technical Assistance (TAC) at 800-910-2220 for further assistance.
You can visit the "Technical Support" page for additional contact information for maximum up-time and comprehensive support.
Technical Support: https://www.omnicell.com/technical-support/