| Support Category: User Account | Other Issues |
| Specialist Notes: |
For users requesting removal from the email distribution list for Omnicell Institute, please create a ticket to escalate the request.
Sometimes, they don't have accounts - in these cases, you may use this response to collect the information for your ticket.
| Standard Response: |
We'd be happy to create a ticket to submit your request to be removed from the email distribution list. For your ticket, could you provide us with the following information:
1. CSN:
2. Role or Title:
3. Name of Your Facility: