| Support Category: Non-LMS Related Inquiry |
| Specialist Notes: |
Should users be having trouble with uploading SCORM files to their facility's learning management systems (LMS), not specified in this folder, gather details and create a ticket.
| Standard Response: |
We apologize for the difficulty you're having while trying to upload SCORM files into you're facilities LMS. To provide further guidance, kindly provide the following information:
1. Could you provide the name of the training?
2. Could you confirm the LMS (Elsevier, Workday, HealthStream Learning Center, etc.) that your facility uses?
3. If you receive an error message, could you provide us with a full screenshot of your browser window that displays the error?