| Support Category: |
| Specialist Notes: |
IMPORTANT! If you receive a user reports a password or passcode is required to access the Zoom link, please create a ticket and report this to the Team Lead. Virtual events should not require a passcode or password and will need to be reported to the administrators immediately! |
| Standard Response: |
We apologize for the difficulty you're experiencing with accessing your session. For further assistance, we must escalate the matter to the administrator. Please allow me moment to create a ticket.